Ordering from the OmniToneStore   (Revised 14-Aug-2014 )
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Questions?  Feel free to e-mail us at orders@omnitone.com.

1. Prices
   CD price is shown on its sale page.  (Massachusetts residents must pay 6.25% sales tax.)
2. Shipping & Handling
   OmniTone ships "best way," meaning we try to maximize speed while minimizing costs.
   
   We pride ourselves to offering hard-to-get items and so, while we make every effort to get those items to you quickly, it sometimes takes a little to get CDs from us than from one of the major Internet retailers.
   
   Though you'll probably get your shipment sooner, please allow the following timeframes to receive your order:
     
         * 1-2 weeks for in-stock items (most ship within 3-5 days)
         * 2-3 weeks for backordered items
         * 4-6 weeks for items marked "Special Order"
   
   (If you'll notice, each CD page shows approximate delivery times.)
    
   For domestic orders, we may "split-ship" your order, so you can have available CDs faster.  When we choose to do that, you will not pay any extra shipping & handling charges.
     
   For international orders, because of high shipping costs, we generally hold your order until all items are available.
   
   
1. United States (US)
   Standard shipping & handling for the United States is a flat-rate of $5.
   
2. Canada
   Standard shipping & handling for orders shipped to Canada is:
   
        $8 plus $1 for each CD. 
   
3. Mexico
   Standard shipping & handling for orders shipped to Mexico is:
   
        $11 plus $1 for each CD. 
   
4. International (other than Canada and Mexico)
   Standard shipping & handling for international orders is:
   
        $12 plus $1 for each CD. 
   
5. Special shipping
   If you have a favorite way to ship (or you have your a  UPS or FedEx number), we are happy to accommodate you.  Just let us know in the "Instructions or Comments?" portion of the checkout page.
   
   Special shipping charges will be added, at cost, to base shipping & handling charges above.
3. Payment
   All orders must be prepaid.  We currently accept Visa, MasterCard, and American Express for payment.  You may give us your credit card number on our secure entry form, call or fax us with your credit card information, or have us call you (continental US only).
   
   Please note: We bill your credit card only at the time we ship and only for what we actually ship.
4. 100% Satisfaction Guarantee
   If you are not satisfied with any purchase for any reason, you may return it (no questions asked), and we will credit you the price of the CDs (but not for the shipping & handling charges — sorry! ).